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PASSEDvendor / meraki_license_expiry

Meraki License Expiry — Features Disabled Across Network

Meraki Enterprise licenses expire on a Saturday night. Dashboard access becomes read-only. Advanced features including Auto VPN, traffic shaping, and client analytics are disabled. APs continue broadcasting but without content filtering or group policies.

Pattern
MERAKI_EVENT
Severity
CRITICAL
Confidence
95%
Remediation
Remote Hands

Test Results

MetricExpectedActualResult
Pattern RecognitionMERAKI_EVENTMERAKI_EVENT
Severity AssessmentCRITICALCRITICAL
Incident CorrelationYes23 linked
Cascade EscalationN/ANo
RemediationRemote Hands — Corax contacts on-site support via call, email, or API

Scenario Conditions

Full Meraki stack: 3x MX, 40x MR, 10x MS switches. Enterprise licenses expired. Dashboard read-only mode. No renewal processed. 72-hour grace period ended.

Injected Error Messages (2)

Meraki license expired — organization 'Acme Corp' licenses expired, Dashboard in read-only mode, Advanced Security features disabled, Auto VPN degraded, content filtering bypassed, group policy enforcement stopped
Meraki MX security features disabled — license expiry caused IDS/IPS to stop, content filtering rules not enforced, AMP file scanning disabled, traffic shaping policies removed, network operating in unmanaged mode

Neural Engine Root Cause Analysis

The root cause is expired Meraki licenses for organization 'Acme Corp'. When Meraki licenses expire, the dashboard enters read-only mode and critical network security features are disabled including Advanced Security, Auto VPN, content filtering, and group policy enforcement. This is a licensing/subscription issue rather than a technical system failure, affecting the entire organization's network management capabilities and security posture.

Remediation Plan

1. Immediately contact Meraki vendor/account manager to renew expired licenses 2. Verify current license status and expiration dates in Meraki Dashboard 3. Process license renewal/purchase through appropriate procurement channels 4. Apply renewed licenses to organization 'Acme Corp' in Meraki Dashboard 5. Verify all network security features are restored and functioning 6. Implement license expiration monitoring and alerting to prevent future occurrences
Tested: 2026-03-30Monitors: 2 | Incidents: 2Test ID: cmncjgs4001c9obqeskbz0oa2