A prolonged power outage has drained the UPS batteries to 15%. The generator failed to start due to a fuel pump failure. With 10 minutes of battery remaining, a graceful shutdown of non-critical systems must begin immediately or risk unclean shutdowns and data corruption.
| Metric | Expected | Actual | Result |
|---|---|---|---|
| Pattern Recognition | UNKNOWN | UNKNOWN | |
| Severity Assessment | CRITICAL | CRITICAL | |
| Incident Correlation | Yes | 36 linked | |
| Cascade Escalation | Yes | Yes | |
| Remediation | — | Remote Hands — Corax contacts on-site support via call, email, or API |
APC Symmetra LX UPS. Battery at 15% (10 minutes estimated runtime). Generator fuel pump failure. Rack: 2 servers, 1 SAN, 2 switches. No secondary power source. Graceful shutdown requires 8 minutes.