A construction crew accidentally cuts the dark fiber connecting two office buildings, severing all network connectivity between the primary data center and the disaster recovery site, including storage replication.
| Metric | Expected | Actual | Result |
|---|---|---|---|
| Pattern Recognition | NIC_ERRORS | NIC_ERRORS | |
| Severity Assessment | CRITICAL | CRITICAL | |
| Incident Correlation | Yes | 35 linked | |
| Cascade Escalation | Yes | Yes | |
| Remediation | — | Remote Hands — Corax contacts on-site support via call, email, or API |
Dark fiber pair between Building A (primary DC) and Building B (DR site). Construction crew severed both fiber strands. No diverse fiber path. All inter-building traffic: down. Storage replication, VM migration, and traffic affected.