Scale your MSP without scaling headcount.
Corax Command gives managed service providers multi-tenant management, autonomous monitoring and remediation, client portals, PSA integration, and automated reporting. One platform to run your entire practice.
Client networks managed by a team of three, powered by Corax Command
Reduction in mean time to resolution across managed client base
More clients per technician compared to traditional MSP tooling
Built for managed service providers
Every feature designed around the MSP workflow. Manage more clients with fewer people and deliver better outcomes.
Multi-Tenant Dashboard
Manage every client from a single pane of glass. Cross-org visibility shows aggregate health, incident trends, and SLA compliance across your entire book of business.
- Unified view across all client organizations
- Per-client health scoring and SLA tracking
- Cross-org incident pattern detection
- Drill-down from portfolio to individual client
Client Portals
Every client gets their own branded portal showing real-time system health, incident history, SLA metrics, and resolution details. White-label ready with custom domains.
- Real-time system health and uptime
- Incident history with full resolution detail
- SLA metrics and compliance reporting
- Custom branding and domain support
PSA Integration
Bidirectional sync with ConnectWise, Autotask, and HaloPSA. Tickets, contacts, assets, and billing data flow seamlessly between Corax and your PSA.
- ConnectWise Manage sync
- Datto Autotask integration
- HaloPSA bidirectional sync
- Automatic ticket creation and updates
Automated QBR Generation
Corax generates quarterly business reviews for every client automatically. Incident summaries, infrastructure health trends, security posture, recommendations, and cost analysis.
- Per-client QBR with executive summary
- Incident and resolution analytics
- Infrastructure health trends over time
- Security posture and compliance status
Technician Dispatch & Routing
AI-powered ticket routing assigns incidents to the right technician based on skill, availability, and client familiarity. Escalation paths follow your team structure.
- Skill-based ticket assignment
- Availability and workload balancing
- Client familiarity scoring
- Configurable escalation paths
White-Label Reporting
Every report, portal, and notification carries your brand. Custom logos, color schemes, email domains, and client-facing URLs. Your clients see your brand, not ours.
- Custom logo and color themes
- Branded email notifications
- Custom portal domains
- PDF reports with your branding
How MSPs use Corax
From onboarding a new client to delivering their QBR.
Onboard a new client
Create an organization, deploy agents on the client's network, and Corax discovers every device, service, and dependency automatically. Full topology in minutes.
Configure monitoring and policies
Set monitoring profiles, security baselines, compliance frameworks, and autonomy levels per client. Corax inherits your MSP defaults and lets you customize per org.
Let Corax operate
Continuous monitoring, AI-powered triage, autonomous remediation, and ticket routing run 24/7. Your team focuses on strategic work while Corax handles the operational load.
Deliver reports and QBRs
Automated weekly reports go to client portals. Quarterly business reviews are generated with incident analytics, security posture, infrastructure trends, and recommendations.
Corax vs. traditional MSP tools
What Corax Command delivers compared to legacy RMM and PSA platforms.
| Capability | Corax Command | Legacy RMM/PSA | Manual |
|---|---|---|---|
| Multi-tenant management | - | ||
| AI-powered incident triage | - | - | |
| Autonomous remediation | - | - | |
| Client portals with SLA tracking | - | ||
| Automated QBR generation | - | ||
| PSA bidirectional sync | - | ||
| Cross-org pattern detection | - | - | |
| White-label reporting | |||
| Network topology discovery | - | - | |
| Security scanning and SIEM | - | - |
Growing into enterprise IT governance?
As your MSP clients grow, they need enterprise capabilities. Corax helps you deliver litigation holds, LLM data residency controls, role-based access, audit trails, and compliance automation without building it yourself. You become their strategic IT governance partner, not just their monitoring vendor.
Ready to manage more clients with fewer people?
Book a demo and we will show you how Command works with your existing PSA, your team structure, and your client base.